Simple answers to your most common questions
What devices and browsers do you support?
We support the latest versions of Safari (OS X and iOS), Chrome, Firefox, and Internet Explorer. Internet Explorer 9-11 are also supported. Opera Mini and Android's native Browser are not officially supported.
Are the themes Bootstrap 4 yet?!
Yes they are! When you download a theme there are 2 main directories, one for the latest stable version of Bootstrap 3, and one for the latest alpha build of Bootstrap 4. We will continue to update BS4 themes as new versions of BS4's core are released – right now it's still in alpha, but we'll keep our themes up to date as it advances towards beta.
Can I redownload the themes I buy?
Sure! We email you a link that you can use to download your theme up to 20 times. We limit this to avoid download links being shared publicly. If you end up using all 20, no problem, just send an email to firstname.lastname@example.org and we'll get you squared away.
Can I get a refund?
Sure, just email us at email@example.com with your invoice number and we'll get you sorted out.
Are theme updates free or paid for?
All theme updates are free for the life of a theme. We will notify you via the email when updates are available.
What do I do when I need help with a theme or have a question?
I found a bug in Bootstrap itself, what do I do?
Please file all Bootstrap related bugs over on the Bootstrap issue tracker. Thank you!
What do I do if I found a bug or have other questions about Bootstrap Themes?
If you think you've found an issue or have any other questions not covered above, please email us at firstname.lastname@example.org. Please keep in mind that our current team is quite small and we'll do our very best to get back to you ASAP.
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